Legal & compliance

Privacy Policy

This policy explains what personal information we process, why we use it, and the choices available to platform members.

Information we collect

We process account details, profile and employment information, employer organisation details, job posts, applications, match decisions, messages, notification records, verification evidence, subscription status, and basic technical logs. PayPal processes card and wallet details; we do not store full payment-card numbers.

How we use information

  • Create and secure accounts.
  • Match candidates to relevant roles and reveal contact details after a match.
  • Process subscriptions, confirm access, and prevent fraud.
  • Verify employers and investigate misuse.
  • Operate messaging, notifications, support, analytics, and legal compliance.

Lawful bases

Depending on the activity, we rely on performance of our contract with you, legitimate interests in operating and securing the service, compliance with legal obligations, or consent where required.

Who receives information

Relevant profile and job details are shared between matched parties according to the platform workflow. We use service providers for hosting, authentication, payment processing, and operational support. We do not sell personal information.

Retention and security

We retain information for as long as necessary to provide the service, resolve disputes, meet legal obligations, and prevent abuse. We use access controls, encrypted transport, and role-based database rules, but no online system can eliminate every risk.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or object to certain processing. You may also complain to the UK Information Commissioner’s Office. Some information must be retained for fraud prevention, accounting, or legal claims.

International access and updates

Users may access the platform from outside the UK. Where data is transferred internationally, appropriate safeguards are used where required. We will publish material policy updates on this page.